Shipping & Returns
We deliver our bouquets throughout the Netherlands for free. Is the delivery within Eindhoven? Then we will personally bring the flowers. Are you outside this region? Then we pack the flowers in a special flower box in which the flowers are firmly attached and provided with sufficient water. We will then send the box by post. You will receive a track & trace code to keep an eye on your flowers.
Return & Exchange Policy
You will have a seven-day appreciation period (including holidays) from the moment the goods arrive in your hands. If during this period, the product has not been opened, used, defaced due to non-artificial defects, malfunctions, or any other factors, and other than the following circumstances, we will accept returns and exchanges goods.
1. Personal clothing and kitchen utensils: Due to personal hygiene, if the product has been opened and used, it cannot be returned or exchanged.
2. The product description itself specifically states that the product cannot be returned or exchanged, and no return or exchange is provided.